Important Information

Here you’ll find all the important information about booking with Wiggles & Giggles.

From how to reserve your package, to safety guidelines, cancellations and cleaning, everything is set out clearly so you know exactly what to expect.

We want your little one’s special day to run smoothly, so please take a moment to read through before booking.

📜 Terms & Conditions of Hire

All equipment remains the property of Wiggles & Giggles at all times.
Hire period is agreed in advance. Late collection may result in additional charges.
Equipment must only be used on a flat, clean surface, indoors or outdoors (weather permitting).
Adult supervision is required at all times. Children must not be left unattended.
Shoes, food, drinks, face paint, glitter, and sharp objects are not permitted in play areas.
Wiggles & Giggles accepts no responsibility for injury caused through misuse or lack of supervision.

Equipment is inspected and cleaned before every hire.
Please return items in the same condition.
Charges may apply for:
- Missing items
- Broken equipment
- Excessive mess (including face paint, food, or arts & crafts damage)
Normal wear and tear is, of course, expected.

All equipment is safety-checked and sanitised before each hire.
Soft play is suitable for children up to 5 years old.
Please ensure play is age-appropriate and supervised at all times.
Maximum numbers per item must be respected (signs/guide provided with equipment).
Outdoor hires are weather dependent – equipment cannot be used in heavy rain or on wet grass.

Deposits are non-refundable.
Cancellations made more than 7 days before your event may be transferred to a future date (subject to availability).
If we must cancel due to extreme weather or unforeseen circumstances, we will offer a transfer or refund.

We collect only the details needed to process your booking (name, contact info, event details).
Your information will never be shared with third parties.
Payment details are handled securely through our booking system.

We do not take or share photos of children unless we have written consent.
If you’d like us to feature your setup (without children) on our social media, let us know!